Business Centre Manager

Business Centre Manager - Elevate Your Career in Historic Bath!
Bath, Wiltshire
28,000 - 30,000 Basic + Lucrative Commission Structure
About The Role
Are you looking to join a trailblazing flexible working solution company that redefines the traditional office experience? Join a company that offers distinctive, thoughtfully designed office spaces in prime locations, housed within meticulously preserved Listed or period properties! At their core, they prioritise their client's unique identities over their own label, providing the perfect backdrop for success.
Why This Opportunity?

• Be part of a dynamic team committed to delivering top-notch service through comprehensive training.
• Thrive in an entrepreneurial environment where each Business Centre operates independently, fostering organised and efficient work-spaces.

Overview
As a Business Centre Manager, you will spearhead the overall management of our cutting-edge work-spaces, ensuring a culture of excellence, innovation, and client satisfaction. Join us in making our mission a reality - to be the first choice for flexible serviced office space, business support, and meeting facilities.
Responsibilities

• Cultivate strong client relationships through effective account management.
• Drive sales by tapping into diverse business opportunities for office space, virtual offices, co-working, and meeting rooms.
• Showcase the spaces to potential clients through engaging centre tours.
• Promote the Business Centre locally through strategic networking and generating referrals.
• Proactively manage existing client needs, ensuring exceptional customer service.
• Renew and expand client relationships, maximising revenue opportunities.
• Lead the monthly billing and invoicing process with a keen eye on debt management.
• Utilise CRM effectively for monitoring, analysing, and reporting on occupancy, debt, and renewals.

Skills & Attributes:

• Proven track record in sales with strong negotiation skills.
• Passion for elevating customer service standards.
• Ability to up-sell and cross-sell effectively.
• Exceptional written and verbal communication skills.
• Customer-centric mindset, creating a dynamic working environment.
• Strong leadership skills with experience in coaching and mentoring.
• Creative problem solver with a proactive approach.
• Flexibility to adapt to changing demands.
• Professional demeanour and appearance.
• Proficient in MS Office; experience with CRM and billing software.

Benefits:

• Generous Commission Structure.
• Quarterly & Annual Performance Bonuses.
• 22 Days Annual Leave - Increasing Incrementally (including Birthdays Off).
• Workplace Pension.

Join us in shaping the future of work! Apply now and let's grow together.