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SalaryThe post holder will be responsible for performing a variety of administration tasks within Business Management Unit with a particular focus on Information Management, including Data protection, Subject access requests (SAR) and Freedom of Information (FOI). The post holder will process collate, audit and report on a range of data and will liaise with and respond to request from external stakeholders.
The post holder will provide administrative and secretarial support to Governor in charge and senior managers and provide cover for the Governors PA duties.
Responsibilities
Support and provide cover for Business Management administration primarily in the management of complaints, Internal Complaints (ICC) Loss or Damage to Prisoner Property Claims (LODPP).
Organise appointments and maintain diaries. Arrange meetings and visits for the GIC and Senior Management, Copy and audio typing of letters, minutes, reports, and presentations.
Process, collate, audit and report critical business data and report using Microsoft Office packages.
Maintain the Subject Access Request and Freedom of information databases, providing administrative support within these processes.
Effectively administer the ICC process.
Management of external and internal communications.
Person Specification
SPS recruitment and selection practice is based on the fundamentals of our Competencies for Success Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are eight, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them, you will be assessed on those identified as key to role.
Qualification Requirements
Five National 5 qualifications, including English and Maths/Arithmetic or equivalent or proven relevant work experience. Essential
Knowledge, Skills and Experience Requirements
Competent and experienced in all aspects of administration including recording and producing accurate minutes. Essential
Experience of using MS Office packages and computerised records/databases as effective business and reporting tools. Essential
Experience of working with or handling confidential information. Essential
Behaviour Requirements
Listen & Communicate
Change & Improve
Relationships & Collaboration
Plan & Organise
Selection method 1
Interview
