AddressDuties/Responsibilities
- Design and development of dashboards and associated reporting using visualisation tools such as Power BI and Smartsheet ensuring compliance to our internal and customer Information Security policies.
- Lead data interrogation and trend analysis, monitoring account performance throughout the month, to provide meaningful data insight to the management team enabling intelligent action.
- Process mapping, analysing and reviewing account processes from end to end in order to identify improvement opportunities.
- Management of account SharePoint sites, including site page creation and content creation where required. Ensuring adherence to applicable document storage and retention rules, best practice, and management of access.
- Support Governance Framework with administrative tasks such as minute taking and action tracking.
- Assist in troubleshooting software application issues including Excel, Power BI and Smartsheet.
- Understand the needs of stakeholders and how these can be met through business change and digital solutions.
- Provide project support to ad-hoc issues and requests when required.
Person Specification
- Proven ability to provide a high standard of support in operational reporting principles, including the ability to implement systems and processes and to proactively resolve problems.
- Attention to detail and accuracy is critical along with a strong problem solving and analytical mindset.
- Solution focused with a positive outlook; apply creative thinking when problem solving.
- A patient, resilient and "customer first" manner, being able to adapt and prioritise to provide successful outcomes.
- Use own initiative and take responsibility appropriate to the role of Business Information Analyst.
- Take a thorough and organised approach and plan analysis activities in line with business priorities.
- Build and maintain positive working relationships with all levels of the organisation.
- A strong working knowledge and competence of using Microsoft Office applications including demonstrable experience in using tools such as Microsoft Power BI and SharePoint.
- Experience in FM industry desirable.
- Previous line management experience desirable but not essential.
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
Benefits
- 25 days holiday as standard + Bank holidays + 26 extra days leave through 9 day working fortnight (below)
- 9 day working fortnight - Week 1, Mon to Fri / Week 2, Mon to Thurs
- Holiday Buy Scheme - up to 5 days
- Company Pension - Auto enrol.
- Company sick pay
- Industry leading Maternity & Paternity Policies Real Living Wage Employer
- Refer a Friend scheme
- Professional training – suited to your role
- Extensive Learning & Development opportunities - including opportunities for progression.
- Discount Shopping, Gym, Days Out
- Bike To Work Scheme
- Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
- Occupational Health - Making a positive change to Health & wellbeing at work.
- Various Rewards & Recognition Awards
- Stable employer with long-term prospects on the contract
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet.
All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
