Business Information Systems Manager
The Role:
To take ownership of the Group’s ERP systems including implementation, maintenance, and enhancement.
Key Responsibilities:
- Manage the financial ERP systems including:
- Maintenance of user access, system master files and options.
- Pro-actively contribute to the continuous improvement of technology/business processes through identifying opportunities for improvement and implementing changes.
- Conduct market research to outline new system solutions that will improve current and future business capability.
- Ensure users get the maximum benefit from the system and the systems deliver to their full potential.
- Review and maintain the various data interfaces with ERP systems to ensure the integrity of data both to and from the systems.
- Supervise first-line support and ensure new and existing users have the required knowledge to effectively use each system.
- Support system users including providing training, problem solving, and data fixes.
- Manage relationships with software providers including logging and tracking of support calls and service level performance.
- Development and expansion of each system per business requirements.
- Maintenance of links to associated software packages.
- Identify new systems or additional functionality in the marketplace.
- Roll out enhancements to existing ERP systems.
- Manage the integration of business systems of newly acquired businesses.
- Ensure first-line support for the system is effective, increasing the knowledge of the system to enable higher support levels
- Maintenance of some separate self-developed database/spreadsheet functions.
- Budgetary control of the income generated from each of the users into the central IT budget.
Key Relationships:
- Finance Teams
- System providers
- Chief Financial Officer
- Super Users
- Head of IT
Person Specification:
The successful candidate is likely to meet all the following criteria:
Essential
- Clear analytical thinking with the ability to identify and manage risks
- Professional judgement to balance commercial and compliance risks to achieve positive outcomes.
- Good communication skills
- Team player and builds excellent relationships across the business
- Financial appreciation/understanding
- Demonstrable knowledge of business systems and their functionality
- Excellent organisational skills
- Passionate about business improvement
- Construction, plant hire and building materials background would be advantageous