Business Operations Director

Company description:

SGB

Job description:

Business Operations Director 

This is an exciting opportunity for a visionary leader to be part of our premium brand in a newly created position, reporting directly to the Managing Director of Scania (Great Britain) Limited. 

In the position of Business Operations Director, you will be responsible for overseeing and optimising the daily activities and processes which underpin our Business Operations.  

Through your team you will ensure our organisation operates at the highest levels of operational effectiveness and efficiency in the areas of governance, reporting, compliance, and also in providing shared services which are common to all of departments.    

This role requires someone who can think strategically, with an operational mindset, bringing simple solutions to complex situations.   The role is crucial for us in aligning our business activities with strategic goals and ensuring our business runs smoothly to improve service delivery to both internal and external customers.  

In this role, you will: 
•    Work closely with the Leadership Team to create and deliver against our Business Operations agenda 
•    Ensure alignment between organisational objectives and daily business activities 
•    Lead the ‘Governance & Reporting’, ‘Business Continuity & Compliance, ‘Risk Management’, and ‘Services Provision’ teams 
o    Governance & Reporting:  Provide coordinated single reporting structures across the business.  Lead the business-wide ‘Internal Control Systems’ (ICS) and Dealer Operating Standards (DOS) programmes
o    Business Continuity:  Have overall responsibility for our company-wide business-continuity plans
o    Compliance & Risk Management:  In conjunction with the Legal team, ensure the company adheres to the regulatory framework of relevant external authorities and internal company policies
o    Services Provision:  Provide company-wide shared services for Network Development and Property & Facilities
•    Define and monitor key performance indicators to assess our business performance, providing support for decision-making
•    Streamline processes to improve quality and consistency 
•    Identify other areas in the business where there are opportunities to improve overall efficiency and effectiveness by creating a singular “expert” team who can provide a service to the business as a whole
•    Serve as the primary point of contact between the Executive Office and the different divisions across the business

About you
•    An ambassador for the Scania Core Values; Customer First, Respect, Team Spirit, Responsibility, Elimination of Waste (Quality) in all we do
•    An inspiring, experienced role model who will encourage and embed change
•    Confident to challenge and disrupt thinking as we strive to improve and update ways of working
•    Ability to balance short-term decisions and long-term strategic vision
•    Excellent judgement with an ability to influence at all levels
•    Reactive to changing priorities 
•    Excellent communication, interpersonal and organisational skills
•    Budget management and financial acumen 
•    Regular travel across the UK (and Europe as required)
•    Experience in the heavy truck industry is not an essential requirement  
•    Fluent in English 

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package.  We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. 

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs.  For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.