Address
Form of work
SalaryOperations Manager
Responsible to: CEO
Responsible for: Finance Officer
Location: Hybrid/Flexible (Travel to Manchester Office will be required)
Salary: £32,820 p.a. pro-rata (£13,128 actual)
Contract: Permanent
Hours: 14 hours per week
DBS: The post is subject to an enhanced Disclosure and Barring check
Working hours and UK location are flexible. On occasion we may need responsiveness to organisational needs. This could mean working evenings and weekends, with prior notice. In addition to attending virtual and in-person team meetings, we may ask you to travel within the UK.
In summary, you are:
Excited about the potential of a new generation of young working-class leaders.
Eager to work for an organisation that isn’t afraid to take risks and places young people front and centre in its work.
Passionate about building a country where working-class people are heard, celebrated for our strength and diversity and aren’t held back by our backgrounds.
About us:
RECLAIM is a bold charity that is committed to building a fair and just world for and with all working-class young people. We build knowledge, power, community and solidarity to campaign on the issues that affect them the most. We do this in three ways:
Community - Creating spaces that grow a sense of belonging and solidarity.
Campaigns - Challenging institutions, systems and structures.
Consultancy - Supporting organisations to become class-inclusive.
Our changemaking work includes:
We supported young people to successfully campaign for free bus travel for all 16-18 year olds across Greater Manchester. A policy which now benefits 40,000 young people, making 250,000 free journeys per week and saving them and their families an average of over £500 per young person per year.
We helped young people highlight and challenge the increasing use of violent and dehumanising language in politics. The campaign gained widespread media coverage and resulted in new commitments from the Speaker, Prime Minister and Leader of the Opposition.
Young people we support were at the forefront of highlighting the impact of COVID19 on working-class communities and demanding better recognition of the essential workers keeping the country going during lockdown.
Role:
We are seeking a well-organised and resourceful Operations Manager to support and develop our infrastructure as we implement our exciting new organisational strategy. Working closely with our CEO and Head of Campaigns, this postholder will oversee the procurement, implementation and smooth running of our internal systems and processes, including HR and Finance.
Responsibilities include:
Oversee effective and efficient operations with support from the Leadership team
Manage organisational contracts such as phones, office space, internet etc. and ensure best value for money
Lead on HR processes for staff and associates, which includes recruitment, contracts and inductions, and managing the staff handbook, policies and procedures
Oversee resource management and ensure that team members have the information, digital access and equipment they require
Manage data and online filing systems, ensuring that we are fully compliant with UK data protection and privacy laws
Supervise finance function, which includes timely updating of accounts and payments, regular income/expenditure reports, liaising with accountants and Companies House, and supporting the leadership team with financial forecasting
Organise internal events and meetings (e.g. team days, Board meetings)
Line management of our part-time Finance Officer
Person specification:
We are looking for someone with the following experience, skills and values:
Essential
A strong belief in the potential of working-class young people to be leaders of change.
2+ years of demonstrated experience of managing projects, including managing people and budgets
Natural problem-solver who is able to work both independently and collaboratively as part of a team
Great people skills and a strong commitment to social justice and inclusive workplaces
Excellent written and oral communication skills in English
Takes initiative in bringing tasks or activities to the finish line with excellent attention to detail and project deadlines
Excellent IT skills and openness to learning new technologies (e.g. Google Drive, Xero, CRM systems)
Desirable
Experience leading operations, HR or finance
Experience in working in small charity environment
Willng to approach operations work flexibly and creatively
Understanding of GDPR and data protection legislation
Not familiar with the term working class?
No problem, lots of people aren't. It means different things to different people but for us at RECLAIM being working-class is characterised by a few key factors:
You're on, or grew up on, a low income with limited access to wealth.
You don't have many family connections to people with well paid, professional or powerful jobs.
You find it harder to 'fit in' in middle-class spaces, interests and conversations.
You're proud of your background and want people to see it as a strength, not a weakness
While working-class people have many of these things in common, we're a diverse bunch too. Working-class people are white, black and brown, LGBT+, disabled, recent migrants or refugees or from families who can trace their roots in the UK back generations, of various religions or none, women, men and non-binary. We're many things but we share the experience of growing up facing those four factors above.
At RECLAIM we don't mind if people publicly identify as working-class or not, that's completely up to them.
You don’t need to be working-class to do this role or work at RECLAIM. Our work has always involved brilliant working-class allies. We do, though, especially encourage applications from people with direct experience of being marginalised by class and/or some other factor as we work to ensure our staff team is diverse as the young people we are here to support.
To apply:
Please send a CV and cover letter outlining how you meet the person specification via Charity Job application link.
The closing date for applications is Sunday 7th July 2024 at 10pm.
If you have questions or would like an informal conversation about the role, please contact us through our website.
First interviews (online) are scheduled to take place on Wednesday 10th July 2024.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Unfortunately due to being a very small team, we are unable to notify or offer feedback to unsuccessful applicants in the initial stages. If you have not heard from us by Tuesday 9th July then it is likely that your application has been unsuccessful. We thank you for your interest in working for RECLAIM.
