Address
Form of work
SalaryBusiness Support Administrator
Permanent
Stourbridge
£25,000 per annum
What’s on offer:
- Salary: £25,000 per annum
- Company performance bonus
- 21 days floating holiday plus Bank holidays
- Hours: Monday - Thursday 8:30am-5pm & Friday 8:30am – 4:30pm (30 minutes lunch)
- Free Parking
- Staff days out
- Company pension scheme
We are currently seeking a self-motivated and enthusiastic person to join a fantastic company based in Lye. The successful candidate will be polite, efficient and will have excellent telephone manner when speaking to existing customers and prospects. Working alongside a busy sales and accounts team, the role will involve building relationships with a portfolio of new and longstanding customers and assisting in all administration work.
Job Responsibilities:
- Answering in bound calls from existing and new prospect companies.
- Quoting customers for standard products and providing information to promote sale.
- Processing customer orders
- Working with production to quote bespoke products and co-ordinate projects for Taylor made items to meet the specific requirements of the end user customer.
- Build strong relationships with customers to promote repeat business.
- Inputting orders onto the computer systems.
- Chasing previously quoted orders to establish progress.
- Monitoring customer orders and keeping track of progress.
- Supporting senior sales members
- Supporting accounts and the purchasing team
Person Specification
- This person would need to be polite and have excellent communication skills.
- To be articulate and well organised and have the ability to manage their own time in an effective manner.
- To be a good team player and to encourage co-operation between all departments.
