Business Support Officer Employee Resourcing - Counter Terrorism Policing

Closing date: 14 April 2024, 11.59pm
Salary: £29,874 - £33,915 ▪ Grade: 5
The Counter Terrorism Policing (CTP) network stretches across the UK. We work alongside our partners to thwart terrorist planning and help bring perpetrators to justice.
Our multi-functional Business Services team supports the operational delivery of CT policing across the wider West Midlands region through the key themes of Employee Resourcing, Facilities & Estates and Finance.
As a Business Support Officer working on our Employee Resourcing team, you'll be responsible for the direct supervision of the Business Support Assistants ensuring a comprehensive administration service is provided to Counter Terrorism Policing West Midlands (CTP WM). You'll work on your own initiative, allocate and prioritise tasks, and ensure accuracy to deliver against targets.
Based at our modern offices near to Birmingham International Airport, this role is a full time role. You'll work Monday to Friday from 8am to 4pm, but an element of flexibility is necessary to meet business needs.
The role
You'll oversee the Duty Management function, allocating tasks to the Business Support Assistants, ensuring quality and timeliness is achieved. You'll ensure staff with the appropriate skills can be allocated to fulfil appropriate resource requirements to police operations when planned or reactive incidents occur and ensure Logistical support arrangements are administered.
You'll provide assistance to the Coordination and Tasking Office (CATO) in times of operational demand, providing the link between operational resource requirements and obtaining specific resources (vehicles, equipment, staff etc.).
Role responsibilities

• Ensuring all abstractions are updated on to the resource management software
• Ensuring minimum staffing requirements for each Team are adhered to and regularly reviewed, highlighting any resilience issues
• Ensuring changes to planned working is reflected in the resource management database including shift changes, and re-rostered rest days.
• Reviewing shift changes, including flexible working, to ensure that policing requirements can be met
• Providing audits in relation to business areas e.g. time and attendance, sickness.
• Ensuring CTPWM Officers/staff's operational deployable skills are accurately maintained
• Highlighting issues to the Employee Resourcing Manager regarding cadre resources, numbers, skills and flexibility
• Providing logistical support out of office hours, both planned and unplanned, when normal arrangements are not in place
• To support the wider ER Team function
• Carry out any other duties commensurate with the purpose and grading of the post that may from time to time be determined.

Skills and competencies
Essential

• Proven experience of working within a resource planning/management environment
• Previous supervisory experience
• Experience of producing management/audit reports
• Ability to use own initiative to manage own workload and prioritise tasks to achieve tight deadlines
• Possess exceptional organisational skills and ability to work under pressure with limited supervision
• Evidence of competent IT Skills including Microsoft Office
• Demonstrable communication skills, both written and verbal with the ability to effectively communicate at all levels

Desirable

• Understanding of police officer regulations and police staff terms and conditions
• Understanding of overtime and allowances
• Working knowledge of MyTime and other WMP IT systems

Security Checks
⚠ This role is subject to successful completion of Enhanced SC Vetting .
You must be a British citizen to work for the Counter Terrorism Policing West Midlands (CTPWM). If you hold dual nationality, with the primary nationality British, you may also be considered. For the purposes of safeguarding national security, applicants will be required to hold or acquire the appropriate national security vetting clearance as above.
Diversity & Inclusion
We maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities, whilst protecting them from harm.
Counter Terrorism Policing is always working to build upon our diverse workforce to reflect the country we serve. An inclusive culture enables us to do things differently, working in ways that meet individuals' needs, flexing working patterns to ensure work-life balance is healthy so that we deliver the best for the organisation.
We are a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a Disability Confident Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example, in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
Please do not attach a CV/covering letter as these will not be used during the application process.