Cafe Assistant

We are looking for a Café Assistant to assist in the daily running of the busy café at our visitor centre

Cafe Assistant

The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.

The Café Assistant will help nature recover by assisting in the daily running of the busy café at our visitor centre, providing an exceptional level of customer service.

What you’ll be doing

Assisting in maintaining a high standard of health & hygiene in the caf

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Promoting an excellent level of customer servic
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Food and drink preparation as part of the daily menu and event hospitalit
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Acting as the public face of BBOWT and promoting a positive image of the Trust to all visitor
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What we’re looking for

Welcoming, approachable, and self-assured in dealing with peopl

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Ability to work under pressur
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Effective team playe
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For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team, passionate about making a difference, when you work for us you’ll also receive:

Generous annual leave entitlement with paid birthday leave, wellbeing days and generous occupational sick pa

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Enhanced maternity, paternity and family-friendly policie
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Flexible working to achieve work-life balanc
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Pension (salary exchange) with generous employer contributio
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Learning & Development Programme for all (SEED
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Wellbeing initiatives including qualified Mental Health First Aiders across BBOWT, access to our Employee Assistance Programme, providing you with immediate and confidential help for any work, health or life matters; 3x life assurance, online GP access and a YuLife benefit package with free will writing, a variety of discounts and ability to claim vouchers to use in a wide range of stores when you redeem YuPoints earned by being active or meditation sessions
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Salary sacrifice Cycle scheme & Electric Vehicle schem
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Membership to BBOWT’s, and The Wildlife Trusts’, Staff Network Groups for social interaction, peer support and personal developmen
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Salary: £12.00 per hour (18 years and over), £9,984 pro rata per annum (FTE £21,840)

Contract: Permanent

Hours: 16 hours per week. Typical shift pattern 2 x 6 hrs weekday, 1 x 4 hrs weekend, occasional bank holidays, according to rota

Based: Nature Discovery Centre, Thatcham, RG19 3FU

How to apply

For full details, please read the job description and T&Cs below. To apply, please follow the application link.

The closing time and date for applications is 11.59pm on Tuesday 9th April 2024.

Interviews will take place Tuesday 16th April (all day) and Saturday 20th April (morning).

BBOWT values diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. Adjustments could include us providing the questions in an alternative format, providing extra time for assessments. We are also very happy to make adjustments for interview, which could include aspects such as lighting, physical access or simply making us aware when you arrive where it would be best for you to sit.

Contact us on recruitment@bbowt.org.uk if there are any reasonable adjustments we can provide during the selection stages, including completing your application form.

When applying for the role you can expect to answer a few questions online relating to the skills required and what you would be doing in the role. Your responses will be anonymised, randomised and scored by a panel of reviewers.

You’ll also be asked for information about your background, anything you feel comfortable sharing will be anonymised and will not be shared as part of the selection process, it will only be used to help us understand how we are performing against our equal opportunities metrics. All candidates will receive feedback on their application.

We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people. We are committed to creating an organisation that recognises and truly values individual differences and identities.