Calculation Analyst

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

We're offering the opportunity to join our Business Operations Support department as a Calculation Technician. You will play a pivotal role in providing technical support to Diligenta back-office teams for manual calculations and other technical processes. This is also an excellent opportunity to gain project experience, providing guidance and support.

You'll be:

• Working closely with our Actuarial Change team
• Using existing processes to address and resolve technical calculation queries from customers
• Checking and validating figures, data and information for accuracy and comprehensiveness to support internal and external customers
• Supporting project teams through the provision of technical support to ensure that calculations and deliverable requirements are accurate and relevant
• Assisting in providing confirmation that calculations and figures are correct when new systems are set up or existing systems are amended
• Raising and explaining any technical problems to the project team that are encountered during testing, providing support for resolution where possible

You should apply if you:

• Possess good mathematical knowledge and an analytical mindset
• Have excellent knowledge of Excel
• Are a strong team player
• Have the ability to work on own initiative
• Have excellent attention to detail
• Mathematics related degrees - desirable
• Visual Basics - desirable

The Perks

• 25 days holidays + 8 bank holidays
• Discretionary annual bonus
• Company pension scheme membership
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Access to our Confidential Helpline is available to be used by you and your family
• Develop your career through a wider global organisation of the TCS family