We are currently se
ing a dedicated and customer-
iented Ca
- Center Represe
- tive to join our te
- As a Call Cent
r Representative, you will be
- first point of cont
ct for ou
- ustomers,
- oviding exceptio
al service and assistan
- If you have
ong communication skills, a
- sion for helping others, and the ability to thrive in a fast-paced environment,
encourage you to apply
this position. *Responsibiliti
es:* - Handle inbound and outbound calls professionally and efficiently - Assist customers with inquiries, orders, complaints, and product information - Utilize phone etiquette to ensure positive customer interactions - Multitask effectively by entering data accurately while speaking with customers - Analyze customer needs and recommend appropriate solutions - Upsell products or services to enhance customer experience - Communicate clearly and effectively to understand customers' requirements *Requirements:* - Previous experience in a call center or customer service role is preferred but not required - Strong communication skills and the ability to empathize with customers - Proficient in data entry and able to navigate computer systems efficiently - Ability to upsell products or services effectively Join our team as a Call Center Representative where you can showcase your communication skills, language proficiency, and dedication to providing exceptional customer service. If you are enthusiastic about assisting customers, resolving issues promptly, and working collaboratively with a diverse team, we look forward to reviewing your application. Job Type: Full-time Pay: From £24,349.00 per year Benefits: * Company events * Paid volunteer time * Transport links Flexible Language Requirement: * English not required Schedule: * Day shift * Monday to Friday Supplemental pay types: * Yearly bonus Ability to commute/relocate: * Watford: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Application deadline: 07/07/2024