AddressCall Centre Assistant
Store: Specsavers Tetbury
*New store opening April 2024*
Potential start date as soon as possible – initial training will start in Specsavers Stroud before store opening
Hours: Full time – 40 hours (saturday working is essential – may require sundays in future)
Salary: Starting salary of £10.62 per hour, rising to £11.64 in April 2024
Benefits: Free parking, Specsavers perks programme, staff, friends and family discounts in store, additional birthday day off, company sick pay depending on length of service, enhanced maternity & paternity pay
Experience – Previous Call Centre experience is preferred but not essential for this role
Full training provided – with great career progression opportunites
At Specsavers, our Receptionists / Call Centre / Customer Service Advisors are essential in shaping the beginning of our Customer’s journey.
We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help – a friendly and professional approach is essential.
Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
- Dispensing over the phone
- Triaging patients with eye & health concerns
Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.
If you are interested please click Apply as this vacancy will close once we have filled all available places.
