AddressCall Centre Operative - HSL Compliance
Are you someone who wants to work in a vibrant, friendly office where you have the opportunity to grow alongside a market leader in the Water Hygiene Industry?
If you are someone who enjoys being around a supportive team which includes excellent employee benefits, then we to hear from you.
HSL Compliance are one of the leading companies in the compliance market, providing services throughout the UK. We are looking for a Call Centre Operative to join our enthusiastic team. As a committed people company we strive to help hard working employees to build a career.
Main Duties and Responsibilities:
- Assist with the booking and confirmation of jobs
- Communicating with clients predominantly via telephone and also email
- Provide support for the Logistics Manager in relation to commercial administration of the business
- Process jobs and follow up any questions or queries with the clients
- Liaise with the field regarding logistical or onsite queries – should there be problems finding location or gaining access
- Liaise with the field to make sure that reports are returned to the office within the client agreement
- Monitor urgent surveys being processed
- Log all non-conformities and complaint information onto the computer
- Assist the Logistics Manager with producing information for the manager
Experience, Skills & Requirements
- Good IT skills including MS Office
- Confident phone manner and customer service
- Excellent communication skills (internal and external customers)
- Confident in the use of the internet to source accommodation and transport
- Exceptional organisational skills
- An eye for detail
- Being able to work as part of a team but also able to work on own initiative
Package
- 25 days holiday per annum plus 8 bank holidays
- Retail discounts platform
- Refer a friend bonuses
- Employee of the month
If you believe you fulfil the above criteria for this fantastic opportunity, please send your CV and Covering Letter to: recruitment@hslcompliance.com.
