Call Centre Recruitment Coordinator

Internal Recruitment Coordinator

GBP34,000 - GBP36,000

Hybrid / Windsor (3 days in office)

• Must have previous experience with volume recruitment preferably within a Call Centre/high volume customer service recruitment.

The purpose of the Recruitment Coordinator role is to support the Recruitment Manager with all aspects of recruitment coordination, from advertising current vacancies on the internal and external websites, screening CVs, organizing interviews and assessment centres and deliver all successful and unsuccessful feedback.

Recruitment administration will also be a key part of this role, ensuring that record keeping is up to date on a daily and weekly basis. The Recruitment Coordinator will project the organization's image professionally through telephone and face to face interaction.

Experience required

• Must have previous experience with volume recruitment preferably within a Call Centre/high volume customer service recruitment.
• Excellent communication, interpersonal and customer service skills
• Proven experience of operating within a busy and demanding recruitment role
• Ability to operate well under pressure and within a high volume, target-driven environment.
• Able to juggle multiple recruitment projects simultaneously.
• Able to make sound practical judgement of priorities and potential candidates.

Personal Attributes

• Knowledge of internal recruitment practices
• Ability to embrace change in a fast-paced environment.
• Dynamic individual with high energy
• Excellent personal presentation
• A proactive nature to enhance current procedures.
• Ability to work well in a team environment.
• A high level of organisational skills and an ability to clear work to same day deadlines.
• Persuasive, calm, and friendly manner
• Excellent oral, written, and interpersonal communication skills
• Strong attention to detail
• Good listening and analytical skills
• Good systems knowledge

Duties & Responsibilities

• Prioritise workload when dealing with multiple roles.
• Efficiently and effectively screen candidates by working through a high volume of CVs and conducting telephone interviews.
• Manage the arrangement of assessment centres.
• Organise face to face interviews between applicants and hiring managers when recruiting for corporate support roles.