Care Coordinator

Position: Care Coordinator

Contract type: Perm contract, 37.5hrs per week

Care Quality Services is one of the UK's leading domiciliary care providers. We pride ourselves on being The Choice of Care which gives people the freedom to stay in their own homes.

The Care Coordinator is responsible for the effective management and supervision of Care workers and supporting the Branch Manager to ensure the branch is providing an excellent provision of service to our customers, clients and colleagues on a daily basis. Ensuring compliance with national minimum standards and using effective rostering to fully utilise staff hours and drive employee engagement.

Allocation of care workers to customer visits by using effective rostering, ensuring continuity of care and taking into account locations, skills required and customer preferences.

Take responsibility for new referrals from private customers and social services teams, ensuring full

Information is received and appropriate care planning is undertaken.

Assist Branch Manager with identification of further business opportunities outside of current client base.

Matching care workers to customers, ensuring care workers are notified of all conditions relating to the assignment, including care worker's rate of pay.

Requirements:

• Ideally NVQ/SVQ 2 or 3 qualified (not essential)
• Registered with the SSSC
• Ideally 2 years experience working as a Care Coordinator for a Domiciliary Care Agency.
• Knowledge of CQC/CI/CIW Compliance is essential.
• Ideally experienced in conducting care assessments, care reviews and being able to motivate care staff.
• Organised, methodical, and a good eye for detail.
• Being flexible around working schedules, roles and responsibility as it is a fast growing start up environment
• Being a team player is extremely crucial to this role.

You'll have access to:

• NVQ/SVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• Paid Qualifications
• Mileage Allowance
• Service and recognition rewards