Care Navigator

Peoples Service

Adult Social Care

Ref: G4/OL-90945

Contract: Permanent

Salary: £26,421 - £25,979 per annum (Grade 3)

Hours: 18.33 per week

Based: Marjorie Lees Unit Royal Oldham Hospital Rochdale Road Oldham OL1 2JH

Closing Date: Monday 8th April 2024

Shortlisting & Interview Dates: TBC.

Job Description & Person Specification.doc

Role Overview:

Based in the Transfer of care hub at the Royal Oldham Hospital as part of an Integrated Discharge team, you will provide a personal, first point of contact for the Integrated Discharge team, for all customers, both general public and professionals requiring advice and guidance regarding discharge from hospital and local bed based services, safeguarding concerns or information and advice on statutory and voluntary agencies and other local activities.

Key Responsibilities:

• To provide an information, advice and enquiry service to professionals from all services vulnerable adults, older people and their families and carers, across the Borough about the discharge process.
• To support hospital discharges by restarting packages of care
• To ensure that GDPR is adhered to when processing data and maintain records in accordance with policy and procedure including uploading discharge referral requests and liaising with professional on patient status.
• To contribute towards the collation of data for customer satisfaction and other surveys and audits

Key Requirements:

To succeed in this role, you will need as a minimum:

• Excellent communication and interpersonal skills are required to effectively advise and support professionals and members of the public with confidence and are able to challenge where appropriate based on evidence.
• Be IT competent as all work in computer based.
• Excellent organisational skills will be needed to agree, develop and manage the provision of appropriate business intelligence; ensuring managers have access to appropriate and timely information about their service and Oldham.

Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

If you would like further information about this role, please contact Diana Eldred at Diana.eldred@Olhdam..gov.uk or via mobile on 07850298854

This post is subject to an Enhanced Disclosure from the DBS (and a Certificate of Good Conduct where you have lived abroad for 12 months or more in the last 10 years).

If you would like support with this application, an interview or interested in looking at any courses that could help with this position please get in touch with Get Oldham Working - Get Oldham Working registration form - Oldham Council

NB. - Any candidate that meets the criteria of our Guaranteed Assessment Scheme and meets the essential criteria of the role, will be guaranteed the first stage of assessment (whether that is an interview or another assessment, as appropriate).

Our Guaranteed Assessment Scheme supports candidates with disabilities, carers, those who are aged 24 or under and have previously been in or currently in care, and those whose last long term substantive employer was the Armed Forces.

Diversity and Inclusion:

At Oldham Council, we are committed to creating a fair and inclusive workplace that is as diverse as the communities we serve. We aim to develop a culture of respect, where differences are recognised regardless of background. We aim to be an employer of choice by engaging in fair and open recruitment processes and Applications are encouraged from all communities across the borough to create a workforce that represents the diversity of our population.

About Us:

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough. Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses. Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham

For details of how we use your data please see our Privacy Notice

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy.

Right to Work in the UK from 1st July 2021.doc

£26,421

permanent

full time