AddressJob Number 24055499
Job Category Housekeeping & Laundry
Location The London EDITION, 10 Berners Street, London, England, United Kingdom
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
The London EDITION is looking for its next CARE!
Would you like a job that gives you…
· Late evening/Early morning tax allowance up to £20
· Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
· £5 breakfast when staying in any of our European hotels
· Discounted food & drink in all our restaurants and bars
· Discounts for your friends and family
· Wellness and mental health programmes
· Flexible scheduling
· 20 Holiday days (increasing with length of service)
· World class training and development
· Unlimited career opportunities (internationally and locally)
· Half price cinema tickets
· Specially curated discounts in thousands of shops
· Amazing staff parties
· Refer a friend bonus
· …and much more
We are looking for a passionate, dedicated and detail-oriented Room Attendant to join the Housekeeping team at the award-winning The London EDITION hotel.
When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place.
Crisp, pressed linen. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal guest.
As a CARE you will:
Clean designated areas to provide presentable appearance.
Be knowledgeable of where all supplies are located. Have a clear understanding of the different cleaning chemicals and how they are used.
Be able to operate all heavy duty machines according to safety standards.
Engage and acknowledge all Guests.
Anticipate and provide to Guest needs to best of ability.
Identify Guest preferences when possible.
Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information.
Welcome and acknowledge all guests according to EDITION standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language.
Support team to reach common goals.
Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors
This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.
You’re welcome here. Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Does this sound like the place for you? Apply to be our next CARE today!
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
