Case Administration

We have an exciting and challenging new job opportunity for a Case Administrator Part Time 11 hours to join one of our law enforcement Government clients in Uxbridge This is a part time temporary role for an ongoing 4 months with a view to extend the contract further.

The responsibilities of the role will include:
" Supporting offender management with case work
" Liaising with external partnerships, contractors etc.
" Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
" Ensuring that staff and service users are supported through efficient processes
" Responsible for setting up and maintain accurate offender and victim information on relevant approved databases
" Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce re offending.
As an Administrator support will be given to Probation Practitioners by means of letters, case allocations, enforcement administration, setting up assessments, data entry and any other associated administrative tasks.
it is essential to have good customer service and telephone manner, greeting people on probation, communication with staff and contractors, attention to detail, accuracy in recording, petty cash, post, good timekeeping, work well with the team and other staff and excellent communication skills.
Where necessary, issue petty cash / vouchers / warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
" Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
" Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail"
Skills and Experience required
" Delivering at pace
" Strong communication skills both verbally and written is essential
" Use and work on your own initiative
" strong and committed individual who can adapt to unexpected situations
" Need to have good IT skills including proficiency using Microsoft Office Word, Excel, Teams etc.
" tackle challenges and in a competent and reliable way
" At least 1 year's administration experience is required.
Salary: 12.43 with benefits of pension scheme and holiday. The hours are 11 across Wednesday to Friday (working full time in the office)
If you're looking to join the Public Sector work force with a "can do" attitude, then do not delay and apply today!
Please note - any successful applicants will need to undergo extensive pre-employment checks, which includes 3 years' worth of referencing and a DBS check. This will take roughly 4-8 weeks to process after receiving an offer.
If this role sounds like it's for you - please hit apply and one of our team will be in touch should you get through to the next stage!
At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.
Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.
Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website.