Case Resulter

Service Care Solutions are looking for a Case Resulter to work within the Devon and Cornwall Police on a 6-month contract.
Location: Exeter
Job role/responsibilities:
To support the effective delivery of key aspects of the criminal justice system within Devon and Cornwall by maintaining records in several applications using two screens via a dual video card, in line with legislation, National and Force policy and HMIC guidelines.

• Update the Force Niche System and the Police National Computer in relation to court disposals by both Magistrates and Crown Courts.
• Validate crime/charges pre court in line with Home Office Guidelines as well as the capture of offences to be 'taken into consideration' (TICs)
• Update all summonsed information including claiming detection on Niche and transfer to PNC.
• Validate and input results of cases onto Niche in relation to results and the workloads for police and non-police prosecutions.
• Manage exception and error reports generated through the 'Bichard 7' portal, undertaking further investigation, and updating and correcting data held on PNC.

Knowledge/Experience required:

• Input retrieve and present data using a computer.
• Review, retain and dispose of records and information.
• Provide specialist advice and knowledge.
• Gather information to support action.
• Produce and present documents using a computer.
• Knowledge of the Criminal Justice System.
• Ability to work to deadlines.
• Knowledge of Police National Computer.
• Minimum keyboard speed 35 wpm.
• Excellent communication skills.
• Ability to plan and organise workload.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.