Casual Control Centre Operator

Casual Control Centre Operator (Ref: POS000323/POS007249)

Darlington Borough Council are looking to recruit Casual Control Room Operators, available for rota shifts, holidays and emergency cover when required across 24 hours per day, 7 days a week, 365 days a year. You will work with another Operator on every shift.
We need shifts to be covered on a regualar basis therefore ideally we would like to hear from applicants who have availability to do shifts on a regular basis, some which will be at short notice.
The Control Centre operates 24 hours a day, 365 days a year on a three-shift system - 0600-1400 / 1400-2200 / 2200-0600. You must be available to work the any part of the shift rota as required, which includes weekends and bank holidays, and you will be expected to stay within the control room for the full 8 hour shift, including rest breaks.
You must have approximately one years previous work experience involving contact with the general public and have the ability to work as part of a team. It is essential that you have good communication, observational and listening skills, be able to handle sensitive information and have a good understanding of the needs of the elderly. Ideally you will be committed to crime prevention, public safety and the welfare of the elderly.
Some knowledge of the legislation affecting the provision of CCTV services would be advantageous along with IT skills. SIA training and/or qualification would be desirable but full training will provided to the successful candidate. The successful candidates will be offered shifts once the training is completed and you will be paid for the training.
If you have previously applied for the role and not been successful and want to apply again, you must demonstrate in your application how you meet what you need to have for the role as stated in the role profile.
The successful candidates will be subject to an enhanced DBS.
For detailed information on this role, please refer to the Role Profile and Employee Information in the Vacancy Information document.
For a further informal discussion, please contact Chris Stokoe, CCTV Duty Manager on 01325 406212 or Paul Branch, CCTV Manager on 01325 406191
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:

• Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
• Staff equality forums
• Great wellbeing offer
• Dolphin Centre Fit for Life Discounts
• Local and National retailer discounts
• Arriva Employee Travel Club