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SalaryWhy Lancaster?
We’re an award-winning, kind, and responsible council, and we’re incredibly proud of our district and communities that reach from the coast to the mountains, including the historic City of Lancaster, Morecambe, Carnforth and many other beautiful places.
The Role
Lancaster City Council is looking for customer-focused individuals to join our busy Customer Services team to support with the renewals of our Garden Waste Subscription Service.
This role will involve handling calls and addressing queries from residents across the district who would like to renew their Garden Waste Subscription. Individuals will need to ensure that accurate data is recorded and be able to take payments over the telephone. Therefore, the ability to input work accurately and at pace is essential. Please note that full training will be provided.
These posts are casual. These posts are to support with approximately 2 months’ worth of work and availability to work afternoons on weekdays would be preferable. The posts are based at Morecambe Town Hall.
We would also be keen to hear from current casuals within the council who are looking for more hours.
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
About Us
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.
Closing date 04.02.24
Job Type: Zero hours contract
Salary: £11.79 per hour
Work Location: In person
