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Form of work
SalaryOur Visitor Services department is comprised of a variety of different roles and many of our casual staff perform multiple roles. Our team is the first point of contact for all visitors to The Place. We provide a welcoming and efficient environment and are responsible for visitor satisfaction, answering any enquiries and dealing with all box office and front of house sales. We also keep our visitors safe during their visits and each role takes on specific responsibilities during evacuations, invacuations and first aid incidents.
The Duty Manager will have the capacity to oversee operations on both the Flaxman Terrace (Reception) and Duke's Road (Theatre) side of the building to ensure the smooth running of the whole building. The Duty Manager leads a team of casual staff, monitoring customer service, financial services and ensuring we adhere to our health and safety and licensing policies.
The rate of pay for this position is £13.92 per hour.
This rate does not include holiday pay, which is paid separately, on top of this basic rate, calculated at 12.07% of your earnings.
This is a casual contract.
Working hours will vary according to the theatre programme. Hours are scheduled appropriately to meet the needs of the business. We operate 7 days a week between the hours of 8:00am and 11:30pm and would be looking for someone who can work both daytime and evening shifts both weekdays and weekends. We expect to offer between 10 and 20 hours a week however this is not guaranteed or required. Fewer shifts will be available throughout the calendar months of Jul and Aug as this is out of term time, however normal levels of shifts will return in Sep.
Staff must make themselves available for a minimum of six shifts per working month, two of which should fall on a weekend. The Place will endeavour to agree your working hours with you ideally one month in advance, however due to the nature and flexibility of this arrangement we may call upon you to cover at shorter notice.
