Category Manager - Professional Services & Hr

We are partnering with a global business services firm in London who are seeking a experienced Category Manager who will be assigned to work collaboratively with key stakeholders across the business to manage their Professional Services & HR spend. This role will work closely with the wider HR team. as well as other functions that use Professional Services and will be solely responsible for all their HR & Professional Services spend.

Day to day responsibility will include:

Roles and responsibilities:

• Working closely with HR & Professional Services teams to understand their current vendors, vendor management and review processes and strategy.
• Working with the wider procurement team in the cost-effectiveness of negotiations with market leading vendors.
• Ensuring compliance of negotiated agreements to established vendor management policies and practices.
• Create and manage the HR & Professional Services Category plans.
• Supporting/guiding/training our HR & Professional Services Vendor Relationship how to govern vendors.
• Serving as a point of escalation for vendor issues and disputes and driving those issues to resolution.
• Maintaining the list of HR & Professional Services vendors and the data held on them to determine their segmentation.
• Regularly review and evaluate opportunities to improve best practices in order to achieve higher maturity in management of HR & Professional Services vendors.

Experience required:

• Experience in HR & Professional Services Category management
• An understanding of procurement processes and HR & Professional Services contractual elements such as SLAs.
• Understanding of contractual, commercial, and operational working relationships with vendors to ensure effective delivery of committed products, services and solutions.
• Working knowledge of contract management and negotiation.
• Excellent analytical, strategic conceptual thinking, strategic planning and execution skills.
• Excellent stakeholder management skills.
• Demonstrated ability to drive improvements and take charge of initiatives.

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