Change Delivery Manager

Could you be Incommunities new Change Delivery Manager? This is an exciting time to join us as we embark on our new 5 year Corporate Strategy. Working closely with stakeholders across the business to understand our customer and colleague needs, using research and insight to develop and deliver the best experiences.  We are looking for a solution focused individual, who loves a challenge, isn't afraid of uncertainty and and can demonstrate implementing various levels of change using a variety of methodologies to help us deliver on our 5 year ambitions.

About us

We are social housing landlord and think our vision of Improving Lives Incommunities says it all!

Working to provide great homes in great neighbourhoods, we manage more than 22,600 homes across Yorkshire and are proud to collaborate with our customers, communities, local and national stakeholders to achieve this.

Our values are at the heart of everything we do, inspiring our thinking and guiding our plans and actions. This year will see us continue to focus on our 2 -year plan, to 2024. Our plan puts customers at the heart of what we do, providing great places to live and work, with homes that they are proud to live in.

Responsibilities

• Ensure that our customers' needs are fundamental to decisions made in change initiatives
• Identify risks and challenges to the delivery of business value taking appropriate action to minimise the impact
• Develop professional capabilities that support an increased effectiveness of change across the business, often coaching others ‘on the job' to enhance their skills and contribution
• Support Project Owners and Sponsors in the realisation of the benefits of change
• Build flexible and supportive relationships with teams across the business to ensure we break down silos and work better together
• Work with teams to identify improvements in their ways of working, mapping processes and services end to end where required to drive consistency and efficiency
• Work with Service Owners to help mature our service delivery and implement better ways of working
• Facilitate regular planning cycles to ensure we prioritise the right things across all our programmes, balancing capability & resources and resolving constraints
• Ensure all products and deliverables meet the expected quality and performance requirements
• Work with our strategic communication lead to ensure we are communicating and involving colleagues within projects
• Matrix management of various project teams within our strategic portfolio, helping project team members to size, prioritise, forecast and deliver strategic work
• Work closely with our insights and impact team analysing improvement data and metrics to track progress and measure success of projects
• Deliver targeted interventions where required to help develop the change maturity in the organisation for example training, guidance documents or coaching

About you

• Have an appreciation/understanding of agile Change Delivery
• The knowledge to foster an agile mindset and bring an iterative approach to the way we deliver work
• Significant expertise in implementing change using the appropriate project methodology required (Agile, Lean, Waterfall etc.) knowing what works and how to adapt our context
• Innovative and creative ideas

Requirements

• Experience in leading and taking ownership for projects and change programmes
• Strong knowledge of various change methodologies and the ability to objectively review how they may fit with different teams
• Ability to identify, retrieve and interpret information from a variety of sources to produce reports to multiple audiences
• Good analytical skills with the ability to analyse statistical data and present findings
• Ability to communicate effectively and liaise with management of all levels
• Scrum Master certification (Desirable)
• APMP Qualification (Desirable)

Benefits

• Salary of £65,520 per year
• West Yorkshire Pension Fund membership - Current employer contribution is 15.9%
• Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
• 28 days annual leave, which increases to 30 in your 2nd year and 32 in your 3rd year plus bank holidays
• Option to buy and sell annual leave
• Training, development, and qualification opportunities
• Agile and hybrid working
• Corporate health scheme membership
• Access to an Employee Assistance Programme
• Cycle to work scheme

We are an equal opportunity employer but beyond characteristics protected by law, we welcome and value applicants from diverse backgrounds, abilities and perspectives. Incommunities is also recognised as ‘Committed' to being Menopause Friendly. The Menopause Friendly Accreditation recognises inclusive employers that build awareness and understanding of how menopause can have an effect at work and shows we take the wellbeing of our colleagues seriously.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.