Chapel Attendant & Cremation Technician

CHAPEL ATTENDANT & CREMATION TECHNICIAN / GRAVESEND, KENT / UP TO GBP29,000 PER ANNUM & GREAT BENEFITS

Incredible opportunity for an enthusiastic and friendly individual, to work alongside a small, dynamic and friendly team. Excellent pay, real career progression and 1st class support from the management team.

The London Cremation Company plc is Great Britain s oldest cremation authority, and its principal activities are carrying out cremations and providing memorials at its crematoria.

We now have an exciting new opening for a caring and empathetic Chapel Attendant & Cremation Technicianto join our welcoming team.

You will play a key role in operating crematory and chapel services at our beautiful Gravesend site. A huge part of the role is to ensure that funeral services are conducted with the highest levels of care and sensitivity.

A flexible approach to working hours is required, as they will vary according to the needs of the business.

What s on Offer?

• Competitive starting salary of GBP26,000, rising to GBP29,000 upon completion of FBCA Cremator Technician training, which usually takes around six months (the company will arrange and fund)
• Uniform provided
• 39 hour working week, (some weekends included)
• 26 days holiday
• Occupational Sick Pay
• Income Protection Scheme
• Life Assurance
• Cycle to Work Scheme and other wellbeing benefits
• Regular social events and team building

Key Responsibilities of the Chapel Attendant & Cremation Technician:

• Operate the process of cremation with professionalism and empathy.
• Ensure that the crematory is maintained as a safe, clean and workable environment.
• Ensure that Data Protection legislation and GDPR is adhered to at all times.
• Fully prepare the chapel for each service including removing and replacing orders of service; checking microphones and the music system; hoover, dust and polish; put out and keep tidy the hymn books and cushions; pick litter; remove and replace religious symbols as required.
• Liaise with other departments, mourners, clergy and funeral directors.
• Escort mourners in and out of the chapel, dealing with enquiries as necessary.
• Ensure the Chapel of Remembrance and the Shrine of Remembrance are cleaned.
• Ensure every weekday morning a litter patrol is carried out to ensure the excellent presentation of the Crematorium.
• Assist the general public at witness dispersals, which involves reading aloud to an audience.
• Carry out non-witness dispersals of cremated remains.

Skills & Experience Required:

• Experience of working in either bereavement, care or a customer service environment.
• The ability to deal with the public under stressful and emotive situations.
• Continuously striving for exceptional customer service.
• Experience of using computer packages effectively.
• Ability to follow procedures methodically and professionally and to record accurate records.
• The confidence and ability to read aloud to an audience.
• The ability to deal effectively with people from different cultural and ethnic backgrounds.
• May require some manual handling and therefore a good level of physical fitness is required.

What s Next?

If you have the customer facing skills and drive to build an excellent career, then this Chapel Attendant & Cremation Technician position could be perfect for you. APPLY NOW for immediate consideration.