CHARITY SHOP ASSISTANT – STOCK PREPARATION - LEWES
VOLUNTEER ROLE DESCRIPTION
PURPOSE
To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on sorting and preparing donated goods
ROLE OF THE VOLUNTEER
· Greet and assist customers in a polite and friendly manner
· Receive donations and complete Gift Aid paperwork
· Sort donations for resale, recycling or rubbish
· Label and price goods, referring to the internet for specific price guides if required
· Steam and hang clothing
· Replenish and display stock in the shop throughout the day
· Assist in keeping the shop clean and tidy following the cleaning rota
· Undertake other tasks as required by the Shop Manager
SKILLS AND ATTRIBUTES NEEDED
· Basic numeracy and literacy skills
· IT and internet skills
· Tidy and organised
· Enjoys working as part of a team
· Trustworthy and reliable
· Specialist in an area, i.e. fashion, books etc – desired but not essential
AS A VOLUNTEER WE WOULD ASK YOU TO
· Support the Mission and Vision of Age UK East Sussex by helping us to ensure that our county is a place where people in later life flourish
· Be available to volunteer for at least one regular shift each week. This could be a morning, afternoon or whole day. Depending on the store we open Monday – Sunday.
· Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times
· Be reliable and conscientious
· Attend all training and information days, group meetings and supervision
· Exercise patience and understanding when dealing with customers
AS A VOLUNTEER WE WILL OFFER YOU
· An induction and ongoing training with support sessions if required
· Reimbursement of out of pocket travelling expenses
· Full recognition of the time, energy and skills volunteers freely give - for example long service and merit awards
· The opportunity to be part of a friendly team
· Respect for volunteer’s limitations, both in time and emotional involvement
· The opportunity to meet other volunteers and attend occasional social events
· The opportunity to be involved in the planning and development of Age UK East Sussex
· Appropriate insurance cover - to protect you whilst you are acting on behalf of Age UK East Sussex
· The opportunity to enhance your skills in a retail environment.
We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.
Job Type: Volunteer
Salary: £0.01 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person