Chief Officer

Please note that if we receive applications from candidates who meet the requirements we may interview prior to the closing date.

Shepway Citizens Advice is seeking a new Chief Officer to replace the current very successful incumbent who intends to move on later this year.

The Chief Officer’s role is demanding and extremely rewarding – ensuring the organisation evolves to meet current challenges and leading its efforts to secure resources and work with partners to provide an excellent advice service for our community in Folkestone and Hythe and the surrounding area.

The Chief Officer will ensure that Shepway Citizens Advice continues to deliver free, independent, impartial and confidential advice services that meet the needs of our local community.

The Chief Officer will be responsible for leading and managing a team of paid staff and volunteers. The successful candidate will have proven leadership and management experience. They will be well-versed in strategic development and planning, financial and operational management, income generation, external relationships, and people management.  

The Chief Officer will promote and represent Shepway Citizens Advice by working actively and constructively with external partners and local agencies. They will need to maintain and develop our existing relationships with funders and identify new sources of funding and resources.

Closing date: 7 March 2024

Interview Date: Week beginning 11 March 2024

For an application pack email: sue.day@citizensadviceshepway.org.uk  or telephone 01303 661020.