Address
Form of workJob Title:Chief Product Officer
Employer: E-Frontiers
Location: Dublin, Ireland
Salary:
Employment Type: Permanent
Reference Number: JS-BBBH9896
Job Details:
Chief Product Officer (CPO)
Location: Dublin
About the Company: We are working with a dynamic startup currently in a phase of rapid growth, specializing in delivering high-quality analytics products and services. With a focus on customer service the company is at the forefront of transforming customer interactions through their innovative solutions. Leveraging cutting-edge analytics, machine learning, automation, and artificial intelligence, they are revolutionizing the way customer service operates.
Key Responsibilities:
As the Chief Product Officer (CPO), you will be a key player in steering the company’s product strategy during this crucial growth phase. Key responsibilities include:
- Product Strategy and Scaling:
- Develop and execute a product strategy aligned with the company’s growth objectives, ensuring scalability and market relevance.
- Lead the team in scaling existing products and introducing new offerings to meet the increasing demands of their growing clientele.
- Startup Leadership:
- Provide visionary leadership within a dynamic startup environment, driving innovation and adaptability.
- Navigate the unique challenges and opportunities that come with a startup in a high-growth phase.
- Team Development:
- Build and lead a dynamic product team, fostering a culture of adaptability, collaboration, and speed.
- Attract, mentor, and develop top talent to support the company’s ambitious growth trajectory.
- Market Expansion and Penetration:
- Identify and pursue opportunities to expand the company’s market presence in existing and new industry segments.
- Drive product penetration strategies to capitalize on emerging market trends and meet the evolving needs of clients.
- Innovation and Technology Adoption:
- Champion a culture of innovation, continuously exploring and adopting emerging technologies to enhance their analytics products.
- Collaborate with the engineering team to implement cutting-edge solutions that set the company apart in the market.
- Customer-Centric Approach:
- Maintain a deep understanding of customer needs and market dynamics, ensuring that products align with and exceed customer expectations.
- Utilize customer feedback and data to refine products and elevate customer satisfaction.
- Cross-Functional Collaboration:
- Collaborate seamlessly with cross-functional teams, including engineering, marketing, and sales, to drive cohesive product development and delivery.
- Cultivate an environment of effective communication and collaboration.
- Performance Metrics and Data-Driven Decision-Making:
- Establish and monitor key performance indicators (KPIs) to measure product success.
- Utilize data-driven insights to inform strategic decisions, iterate product offerings, and ensure continuous improvement.
- Agile Regulatory Compliance:
- Ensure that products comply with industry regulations and standards in an agile and dynamic manner.
- Navigate regulatory landscapes efficiently in a growth-oriented context.
Qualifications:
- Proven experience in a senior product leadership role within a startup that has also gone through rapid growth.
- Track record of successfully scaling products and driving innovation in a high-growth environment.
- Strong background in analytics, machine learning, automation, or artificial intelligence technologies.
- Exceptional leadership and team management skills, with a focus on fostering a startup culture.
- Deep understanding of customer service and contact center dynamics.
- Demonstrated success in navigating challenges and capitalizing on opportunities unique to startup growth phases.
If you are a seasoned product leader with a passion for driving innovation in a startup poised for rapid growth, we invite you to be a pivotal part of this exciting journey. Apply now to play a crucial role in shaping the future of their analytics products and services during this dynamic growth phase.
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