Civil Enforcement Officer

To carry out Parking and Traffic Enforcement throughout the Borough through the issuance of Penalty Charge Notices. Always acting in a courteous and professional manner.

You will identify and report vehicles for possible removal for the reason of being parked in contravention of the relevant restrictions or for being abandoned, including as required, part of a two-person crew on the removal of vehicles, directing the removal and assisting with the removal operation.

You must have at least 1 year's experience as a Civil Enforcement Officer; a qualification in Parking Management is desirable.

Role Requirements:

1.

Enforce parking and traffic regulations on the highway and in car parks through the issue of Penalty Charges and Civil Penalty Notices.

2.

Enforce parking conditions and rules in housing estates (not designated as public highway or covered by traffic management orders) through the issue of Civil Penalty Notices.

3.

To identify and request removal of vehicles parked in infringement, abandoned or untaxed.

4.

To be responsible for carrying out inspections and checks on blue badges in vehicles and approach drivers displaying blue badges, checking the status of badge using the blue badge database APP and identifying if the badge is being misused, stolen, lost, or expired.

To decide the best action or enforcement for each situation, (issuing PCN and requesting a removal or confiscating the Blue badge liaising with the Fraud team for possible legal action.

Offering security advice and information on the correct use of a blue badge to blue badge holders and/or their companions.

Responsible for writing a clear and accurate accounts of events in pocketbooks, writing witness a statement when requested by the Fraud team for use in cases that are to be progressed to the legal team.

There may be a need to attend court as a witness on behalf of the authority.

To evaluate the risk when approaching and conversing with each person using a blue badge and throughout the interaction.

5.

When working as part of a two-person crew, authorise the removal of vehicles in accordance with the Council's criteria and all relevant legislation, guidance, and codes of practice

6.

To report defective parking equipment signs, and lines.

7.

To report issues requiring investigation and/or action by other services within Barking and Dagenham (e.g., defective streetlights, signs, litter, rubbish left out for collection, graffiti, and fly tipping).

8.

To carry out parking enforcement by patrolling the borough's streets and estates on foot, bicycle, or motorised two-wheeler.

9.

Ensure that when carrying out patrols of the borough's streets and estates by bicycle, or motorised two-wheeler that all vehicles being used are secured.

10.

To ensure all equipment used in the issue of PCNs is in working order and is always kept secure. Including but not limited to, handheld computers, body worn cameras, mobile phones, printers, and radio communication.

11.

As necessary, to provide statements to support cases dealt with by the independent adjudication service and to appear as the Council's witness at such hearings and in court.

12.

To assist with and carry out surveys and issue information leaflets and notices as required.

13.

Enforce parking and traffic regulations on the highway and in car parks through the issue of Penalty Charges and Civil Penalty Notices.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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