About us
At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract litigation. We also support our parent group, litigating on their behalf.
We are growing our Civil Litigation team and as such are looking to recruit excellent candidates with the right competencies and positive approach to join our Bristol based team, on a full time and permanent basis.
The role
You will report to Contracts Team Leader, who is an experienced solicitor in this field, and will allow you to gain exposure to an exciting and varied caseload to include consumer contracts, professional negligence, and inheritance matters, with the potential to tackle a number of fast and multi-track claims dependent on experience.
What you will be doing
You will provide accurate and clear legal advice, managing clients' expectations, explaining decisions and the steps in the claims process clearly and succinctly; always ensuring the fair treatment of clients.
Take all reasonable steps to settle claims and recover costs.
Record time spent accurately and maintain accurate system records.
Identify learning & development needs and opportunities for self and wider team progression.
Support the strategic development of department best practice, product performance, and the customer experience through continuous improvement initiatives, you will be supported in generating new ideas with all ideas welcomed and encouraged.
What we are looking for
Nearly or Newly Qualified Legal Professional
Experience of handling a caseload of Consumer Contract, Professional Negligence and inheritance disputes.
Good understanding of civil litigation with experience of managing small claim and fast track litigation.
Experience of collaborating within a high performing team
Location: Bristol (BS1 6JX)
Home Working: Hybrid model (2 days from the office, 3 days from home)
Working hours: 35 hour per week (Monday - Friday)
Ways of Working
Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone.
How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. You can find out more about our flexible working approach or please get in touch with the team to discuss.
Benefits
We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them:
9% Private Pension
Up to 10% Annual performance base bonus
50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
Plus many more
Life at Direct Line Group
Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.
We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.
If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
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