Civils Administrator

Role Summary:

• Daily management of the work group for civils
• Ensure gangs have work sent to phone in a timely manner
• Send supervisors/gangs sewer maps and utility drawings
• Update and manage the Civils work list for the County
• Update customers by telephone and keep CSMS updated
• Close completed work orders in time for billing
• Answer enquiries via email from the client
• Provide admin support to other counties when required
• Be part of a 1 in 4 call out rota to provide drawings to operatives in emergencies
• Carry out any other duties appropriate to this post

Personal Attributes:

• Team player
• Client focused
• Safety focused
• Productive
• Able to meet deadlines
• Able to work alone
• Problem solver
• Confident to communicate with field personnel, office staff and customers

Experience Required:

• Excellent Customer service skills
• Excellent attention to detail
• Ability to think logically
• Understanding and knowledge of Excel spreadsheets and Microsoft office
• Good verbal and written communication skills
• Strong administration skills
• Problem solving skills
• Knowledge and understanding of Maps (O/S)
• Understanding and knowledge of Microsoft Office.
• Team player but also able to work alone
• Client and Safety focused
• Able to meet deadlines
• Problem solver
• Confident to communicate with field personnel, office staff and customers

Benefits:

• Competitive Salary
• 23 days annual leave
• Access to Peoples Pension scheme after completion of probation
• Life Assurance and Critical Illness cover if joining pension scheme
• Access to EAP & Medicash after successful completion of probation
• Continuous Development Opportunities

Apply today for more information!