Claims Adjuster

Primary Details

Time Type: Full time Worker Type: Employee To examine, evaluate and process Claims estimates and paid Claim values in accordance with policy
terms and conditions in line with the QBE Re Claims Philosophy

The opportunity 

We are a specialised claims team based in London, Dublin, Brussels and New York, providing reinsurance claims expertise to the global reinsurer QBE Re.? With offices in Bermuda, Brussels, Dubai, Dublin, London and New York, QBE Re is ideally placed to support clients across the world. We are part of the wider ?Claims team, situated across multiple locations within UK, Europe and Canada. ?We handle over 13,000 claims a year, having built a market reputation for excellence and we are widely recognised for our technical expertise. 

Working as part of the QBE Re Global Claims Team, you will handle a variety of contracts emanating from around the world. This an excellent opportunity to develop in a role that provides exposure to a diverse range of reinsurance claims, in a number ofjurisdictions. You will be encouraged to build a worldwide network and interact with both internal and external stakeholders. If this sounds like the right opportunity for you, we would love to hear from you. 

Your new role 

• Investigate and resolve Claims promptly and effectively, to provide excellent Claims handling service with minimal leakage 

• Reserve promptly and accurately to ensure that QBE’s liability is clear at all times 

• Ensure that base premiums have been received and, where appropriate, reinstatement premiums have been calculated correctly, before making Claim payments 

• Ensure accurate and timely update of the company’s systems as and when required 

• Ensure that Claims settlements and advices are responded to within agreed timeframes to maintain excellent customer service 

• Identify and investigate any coverage issues 

• Maintain efficient handling of your own caseload to ensure the prompt, timely and effective handling of Claims 

• Provide an excellent service to internal and external customers 

• Produce regular statistical and analytical reinsurance information to key stakeholders to enable effective monitoring of their portfolios. 

About you 

• 2-3 years claims experience preferably within Reinsurance. 

• Excellent investigative skills 

• Effective communication skills 

• Able to competently use MS office applications such as Word, Excel and PowerPoint. 

• Working knowledge of London Market and ECF/Writeback preferred 

Why QBE? At My Best  

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”.It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference.? In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. 

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. 

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include; 

5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada 

Employer of the Year 2022Winner – Insurance Insider 

British Claims Awards 2022 Winner - InsurTech Award? 

Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year? 

Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response?? 

Insurance Post British Insurance Awards 2022 Shortlist