Claims Administrator

Our client, a leading provider in the insurance industry, is seeking a Claims Administrator to join their team in Cardiff. This is a fantastic opportunity to work in a dynamic and fast-paced environment, where you will play a pivotal role in assisting customers and key clients with their claims.

Key Responsibilities:

• Handle claims from start to finish, ensuring all relevant information is accurately recorded and processed
• Communicate with customers, loss adjusters, insurance companies, brokers, surveyors, and technicians via telephone and email
• Build strong working relationships with customers and key clients
• Work closely with field-based staff to allocate tasks and ensure timely completion
• Assist with marketing activities and utilise social media platforms to promote services (previous experience in this area is a plus)
• Prioritise and manage workload effectively, working under pressure to meet deadlines
• Utilise excellent computer skills to input and retrieve data accurately
• Contribute to the overall success and growth of the team and company

Desired Skills:

• Previous claims handling experience within the insurance industry is essential
• Strong administrative skills, with experience in planning and allocation of work
• Excellent communication skills with an exceptional telephone manner
• Proficient in Microsoft Office Suite and other relevant software
• Knowledge of marketing principles and social media platforms is desirable, but not mandatory

In return for your dedication and contributions, our client offers a salary ranging from 25,000 to 28,000 based on experience. Additionally, you will enjoy excellent holiday entitlement and parking facilities.

If you are a motivated individual with a passion for delivering exceptional customer service and possess the relevant claims handling experience, we would love to hear from you. Apply now and join our client's dedicated team in providing essential services to those in need.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.