Address
Form of work
SalaryThis is a permanent full time role, working 35 hours per week Monday - Friday, 9 to 5.
The salary on offer is circa £25,000 per annum depending on experience
The role will be office based x 3 days per week, with flexibility to work remotely x 2 days per week.
Offices are Central Bristol location
Holidays are 25 days plus Bank Holidays, plus your birthday off.
You will receive other benefits including:
- Contributory pension (up to 12%)
- Private Medical Insurance (applicable after probationary period)
- Various discounts on retail, hospitality, fitness as well as training courses
- Regular socials
- Summer and Winter parties
- Death in Service
The Job Role
- You will administer a range of claim types such as sickness, medical, cancellations, maturities and deaths claims with a particular focus on Income Protection related claims.
- Carry out assessment and investigation of claims and maintain accurate and organised records for all claim activity.
- Use effective information gathering methods to allow for the claim to be assessed to ensure that the necessary requirements are met and informative updates are provided to the claimant
- Provide accurate and consistent decisions in line with expectations whilst delivering an empathetic, supportive and efficient claim service for the customer
- Ensuring claims decisions and general administration work is completed accurately and efficiently whilst working collaboratively with other team members to streamline processes
- Excellent attention to detail
- Strong Customer Service Skills
- A friendly, professional manner with a can-do attitude and good use of initiative
- A team-player who is happy to get stuck in where needed
- Experience in a claims role isn't necessary but is advantageous
- Experience within Financial Services is beneficial
Please apply to begin a conversation!
