Claims Administrator

Our client in central Bristol has an opportunity for a Claims Handler to join their friendly team!
This is a permanent full time role, working 35 hours per week Monday - Friday, 9 to 5.
The salary on offer is circa £25,000 per annum depending on experience
The role will be office based x 3 days per week, with flexibility to work remotely x 2 days per week.
Offices are Central Bristol location
Holidays are 25 days plus Bank Holidays, plus your birthday off.
You will receive other benefits including:

•  Contributory pension (up to 12%)
•  Private Medical Insurance (applicable after probationary period)
•  Various discounts on retail, hospitality, fitness as well as training courses
•  Regular socials
•  Summer and Winter parties
•  Death in Service

The Job Role

•  You will administer a range of claim types such as sickness, medical, cancellations, maturities and deaths claims with a particular focus on Income Protection related claims.
•  Carry out assessment and investigation of claims and maintain accurate and organised records for all claim activity.
•  Use effective information gathering methods to allow for the claim to be assessed to ensure that the necessary requirements are met and informative updates are provided to the claimant
•  Provide accurate and consistent decisions in line with expectations whilst delivering an empathetic, supportive and efficient claim service for the customer
•  Ensuring claims decisions and general administration work is completed accurately and efficiently whilst working collaboratively with other team members to streamline processes

The Person

•  Excellent attention to detail
•  Strong Customer Service Skills
•  A friendly, professional manner with a can-do attitude and good use of initiative
•  A team-player who is happy to get stuck in where needed
•  Experience in a claims role isn't necessary but is advantageous
•  Experience within Financial Services is beneficial

Please apply to begin a conversation!