Claims Handler

Huntingdon

Full Time, Permanent

Monday – Friday – 40 hours per week - Between 8am & 6pm, Shift 1 – 8am – 4.30pm, Shift two 9.30am – 6pm (mixture of both)

£22,750

We are currently recruiting for Claims Handlers for our client based in Huntingdon who pride themselves on being market leaders in their field. We are looking for a Claims Handler to help provide support to customers with their claims. This is a busy role in which you will be responsible for your own case-load of customers, enabling you to build relationships and deliver the highest standards of customer service and administrative support.

The role would suit individuals from customer service or administration roles - looking to progress their careers within a supportive, team focussed company where full training and support will be given.

Skills Required:

• Confident telephone manner
• A helpful positive attitude
• The ability to work well as part of a team
• Previous call centre experience is desirable however not essential
• Ability to deal with customers in a professional manner
• IT skills updating the database with relevant claims

Main Duties:

• Answering inbound calls from customers dealing with the full process of their claims
• Dealing with inbound emails providing support to customers
• Dealing with customer complaints
• Handling telephone enquiries and reviewing claims.
• Producing and maintaining diaries for clients and insurers.
• Updating and maintaining the database with all customer and claims information

Benefits: 

• 25 days holiday
• Annual bonus scheme
• Annual personal review
• Seasonal flu jabs
• Team building events
• 7% employer pension contribution
• Wide range of development and training
• Employee assistance programme
• Income Protection Scheme
• Dress down Friday

Due to the nature of our client’s business the successful candidate will need to be prepared to undergo pre-employment credit checks to ensure no outstanding CCJs.

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.