A traditional independent broker who pride themselves on the level of service they provide to their new and existing clients are looking to add an additional Commercial Claims Handler to their established team in Huddersfield.
Key Duties:
- Responsibility of handling claims for clients, ensuring they are processed as speedily and efficiently as possible
- Typically dealing with Motor, Property, EL /PL, Material Damage and BI claims
- Deal with claims submitted efficiently, effectively and pro-actively
- Achieve retention by providing an excellent, professional service to the client
- Liaising with third parties, policy holders, insurers, solicitors, and loss adjusters
- Dealing with claims from cradle to grave, including negotiating all aspects of claims including credit hire from customer perspective
- Maintain effective internal communication through liaison with team members, external communication with Insurers and other contacts
- Work closely with Account Handlers & Account Executives in relation to losses associated with their clients
Skills
- Previous experience handling Commercial Claims is essential
- Ideally a background in all types of Insurance, however training would be provided in certain classes
- First rate customer service skills and an ability to understand their needs
- Strong telephone and negotiating skills
In return is the opportunity to be part of a growing claims department that is shaping for the future. Salary for the role depends on experience but typically ranges from £32k to £40k and comes with 25 days annual leave, support for CII qualifications, a competitive pension and free parking on-site. The role is office based.
If you would like any further information on this role then please do contact Daniel Bell at Bell & Co Professional Recruitment.