Claims Handler (Al302)

We have a fantastic opportunity for a Claims Handler to join us at our offices located in Maidstone. If you have a background in handling commercial insurance claims (non-motor), having worked in a similar type of role and are looking to join a fast-growing Chartered insurance broker, who is committed to supporting your professional development, Aston Lark may be the place for you.

This role offers the opportunity to develop your claims knowledge and experience further by working within a highly supportive team. You might be a claims assistant seeking the next step in your claims career or perhaps you are an experienced claims handler looking to deepen your knowledge; whatever your career stage we would love to hear from you.

We offer a blend of working between our Maidstone office and your own home for this position.

What will you be doing:

• Handling commercial claims 'cradle to grave' on both a delegated and non-delegated basis
• Ensure an exceptional claim service is delivered to each and every Client
• Review and if necessary, challenge Insurer decisions on liability
• Deliver consistently an exceptional claim service to every Client

You need to bring with you:

• Experience of handling commercial claims (non-motor) and compliance to relevant processes is essential
• Working knowledge of all the main classes of General Insurance and GDPR, FCA / FOS and the CII's Code of Ethics
• Minimum of 2 years' experience in providing specialist advice in the insurance market is desirable
• Cert CII qualification is desirable

We can offer you:

• Competitive salaries and a range of benefits.
• Minimum 25 days holiday, with the option to purchase more
• Support initiatives: health & well-being, study support, employee assistance program, and employee network groups.
• Flexible working between office/home options
• Demonstrable career progression opportunities

Winner of ‘Insurance Broker of the Year’ at the British Insurance Awards 2021, Aston Lark is on a journey to become the most trusted Chartered insurance broker and employee benefits advisor in the industry. With over 1,600 employees across more than 55 offices in the UK and Ireland, 200,000 customers and £900m of GWP, our expertise is vast and spans all commercial sectors, industry-specific schemes, employee benefits consultancy, and a wide range of private client solutions, with a dedicated in-house claims team on hand when you need us the most.