Claims Handler

Immediate Start Available!

Claims Handler

Opportunity to work from home 1 day per week after probation

Monday – Friday, 37.5 Hours per week

Free onsite Parking

Here at JOB Consultancy, we are recruiting for a Claims Handler to work for one of our clients based in the Chorley area. The hours of work are Monday – Friday between the hours of 8:00 am – 18:00 pm, Monday to Friday.

A basic salary of up to £25k is on offer dependent on experience.

Key Responsibilities will include:

• Dealing with calls and other incoming enquiries from clients in a professional and timely manner, ensuring that information is captured fully and accurately to determine future handling
• Investigating what happened with the client, creating a complete and accurate record from your discussions
• Undertake initial investigations to triage a liability outcome that dictates the next steps in the process
• Handle customers with good technical knowledge and an ability to use common sense and use initiative when gathering evidence or approach problem solving
• Offer a range of services through the supply network in accordance with the scheme specifics  
• Appoint the relevant service providers based on the decision to provide services
• Work with case management and portal systems, to accurately record and update client data and in-house system

The Ideal candidate will be:

• Enthusiastic and self-motivated
• Excellent communication skills with the ability to explain complex information simply
• Ability to work and thrive in a fast-paced environment, working well under pressure
• Well organised and conscientious with the ability to plan and monitor work tasks
• Strong decision maker with the confidence to act under their own authority on behalf of the company
• A personable and positive outlook with the ability to handle emotive customer situations

Apply now for immediate consideration