Address At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Join Our Team as a Claims Specialist in Nuneaton!
Are you experienced in claims handling and ready for a new challenge? An exciting opportunity awaits you to join our corporate services team as a Claims Specialist in Nuneaton. In this role, you'll play a crucial part in supporting our UK & IE Claims Department by efficiently logging claims and gathering essential information to facilitate smooth claims handling processes. This is your chance to make a significant impact and contribute your expertise to our team.
Salary: £30k-£33k per annum depending on experience
Location: Nuneaton/Hybrid
Hours: Mon-Fri, 37.5 per week
What will you be doing?
- Assist with a variety of claims, including cargo, EL, PL, property, and motor/fleet activities, by creating and updating claim files.
- Skilfully manage the electronic comprehensive Claim Files creation and gather all necessary Ensure timely and accurate processing of claims, maintaining a high standard of efficiency.
- Engage with claimants to ascertain the cause and extent of loss, while ensuring the completeness of documentation.
- Collaborate with local and global insurers to log claims and oversee their progression to resolution.
- Keep clients informed with regular updates as required
- Handle incoming queries promptly and effectively to maintain smooth operations.
- Efficiently manage the MID database and maintain third-party recourse logs.
- Check and allocate invoices and payment requests accurately.
- Evaluate limitations of liability and calculate claims adjustments with precision.
- Assess subrogation and recourse potentials to maximise claim recovery.
About You:
- You will possess either previous experience handling EL, PL, Motor/Fleet, and Property Claims or experience in freight forwarding or transport
- Familiarity with claims procedures and regulations is desirable.
- Proficient in MS Office suite, demonstrating excellent computer skills.
- Display a disciplined, organised approach to work, capable of handling time and financial pressures effectively.
- Exceptional written and verbal communication skills with an excellent eye for detail.
What we offer
- 20 days annual leave + bank holidays (increasing by 1 per year up to max 25)
- Day off for your birthday
- 1 day paid volunteering per year.
- Pension scheme matched up to 6%
- Excellent learning and development opportunities
- An extensive fitness and well-being programme
Next Steps
If this sounds like you, apply with your CV ASAP via the link. All successful applicants will be required to provide 5-years continuous references and to undergo a criminal record check.
At DB Schenker, we celebrate and value our diverse workforce. We are committed to further enhancing diversity and welcoming applicants of all genders, ages, abilities, nationalities, religions, and sexual orientations.
