Claims Technical Surveyor

Our client, a home claims management specialist, is recruiting for a Claims Technical Surveyor to join their growing surveying team. The Claims Technical Surveyor will have solid experience of assessing damage for building insurance claims to determine whether a claim should be accepted or declined.

This is a home based role with around 2-3 site visit per week around the Oxfordshire and surrounding areas. The Claims Technical Surveyor will have around 5 years construction/ building surveying experience.

Key Responsibilities for the Claims Technical Surveyor

• Visit risk addresses and make claim assessments (validity of the claim quantum of the loss) and deliver the decision directly to the Policyholder/Authorised Person
• Evaluate customer building claims (validity and quantum) from Surveyor reports and/or other relevant information (Policy and/or Claims Handling Guidance) and provide a detailed explanation to decline all or part of the claim with clear well communicated reasons
• First stage support to Customer Services on FOS complaints including the writing of reports detailing the technical decision.
• Provide technical support within the Surveying Team on building repairs, methodology and pathology
• Progress and update Buildings Insurance claims including updating reserves, cash settlement payments, contractor instructions and closing claims as required

Key Experience for the Claims Technical Surveyor

• A minimum of 5 years construction/ building Surveying experience, trade background considered
• Estimating/surveying experience within insurance is essential
• Experience of Xactware or other estimating software desirable

Please apply as directed!