Cleaning Operative

JOB TITLE: Cleaning Operative
REPORTING TO: Operations Supervisor
LOCATION: Wellgate Shopping Centre, Dundee, DD1 2DB
HOURS: 42.5 hours per week, any 5 of 7 as per rolling rota
PAY: £10.42 per hour
Role overview and purpose
Cleaning operative will ensure exemplary standards of cleaning and Customer service are always provided to the client and visitors to the site.
Key Responsibilities
Gladly interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise.
Ensure radio procedures are always adhered to.
Undertake any other reasonable duties as required to meet the needs of the business.
Any other reasonable duties as requested by your line manager.
Complete all training requirements as requested by your line manager.
Be flexible for overtime cover if required.
Carry out various cleaning duties to a high standard.
Required skills and experience
Be professional, pleasant, friendly, courteous and helpful always whilst carrying out duties to the highest standard.
One team approach.
Take ownership of all situations to ensure tasks are completed or escalated when necessary.
Able to stay motivated to achieve a high aim.
Respect all staff and visitors within the shopping centre.
Knowledge of cleaning chemicals and supplies.
Site based values
Always treat everyone with dignity and respect in a professional and courteous manner.
Always thrive to complete all tasks given
Always aim to go the extra mile
Always communicate honestly and openly with our customers and make their experience better.
Essential skills
Able to work unsupervised and take responsibility
Willingness and ability to work as a member of a team.
Excellent observational skills.