Client Account Manager

Are you a motivated and results-oriented individual with a passion for building strong client relationships?

Do you thrive in a fast-paced and dynamic environment?

If so, we have an exciting opportunity for you as a Client Account Manager in the finance industry!

• £26,000k
• Hours 0830-5.30
• Hybrid will be offered

At our client's organisation, we understand the importance of exceptional client service. As a Client Account Manager, you will be an integral part of their team, responsible for managing and growing key Client Accounts. With a focus on satisfaction and retention, you will ensure that clients receive the highest level of service and support.

Key responsibilities:

• Building and maintaining long-term relationships with clients, serving as their primary point of contact
• Understanding clients' needs and providing tailored solutions to help them achieve their financial goals
• Proactively identifying opportunities to increase business with existing clients and presenting value-added propositions
• Collaborating with cross-functional teams to address client concerns and resolve any issues in a timely manner
• Keeping up to date with industry trends and best practises, staying informed about changes in regulatory requirements that may impact clients
• Tracking and analysing key metrics to measure client satisfaction and identify areas for improvement

Requirements:

• Proven experience in a client-facing role
• Strong interpersonal and communication skills, with the ability to effectively engage and influence clients
• Exceptional customer service mindset and a natural talent for building relationships
• Call centre or customer service experience
• Analytical skills and attention to detail to effectively assess client needs and develop tailored solutions
• Ability to thrive in a fast-paced and deadline-driven environment
• Proficiency in MS Office and CRM software

Why join our client's team?

• A supportive and collaborative work environment where your ideas are valued
• Opportunities for professional growth and advancement within the organisation
• Competitive salary and benefits package
• A chance to work with a diverse range of clients and make a positive impact on their financial success

If you have a passion for client service excellence and enjoy building lasting

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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