Client Engagement Manager

Client Relationship Manager
Plymouth (Hybrid)
Great Salary + benefits
This is a great chance to be a part of a company driving affordable, tailor fit, IT products and services.The company is a trusted provider and as they grow you could be part of the conintuous growth.
In this role you would be managing a team of Client Relationship Executives. Energy and enthusiasm is not all you will bring to the table, as you would be building raport with client stackholders. Coaching, supporting and setting direction would be your everyday duty.
This is not a technical role but you would still be needing to develop and maintain strong knowledge on products and services the company provides.
Duties and responsibilities:
- Act as line manager to the members of the Client Relationship Team
- Act as an escalation point for handling client complaints, addressing such matters in a calm, non-confrontational and courteous manner.
- Work closely with the Sales Team and liaise with the Technical Team on behalf of the client.
- Ensure that all clients receive services that are within their budget and meet their needs.
The Person:
- A minimum five years' experience in a similar role OR in a Client Relationship Executive role with demonstrable leadership experience
- A driving licence and willingness to travel
- Exceptional communication and interpersonal skills

If you are interested please Apply, so we can discuss further.
BH 213577