Client Executive

With over 50 years of experience as the student, education, and charity specialists, Endsleigh are part of a growing group of ambitious, high-growth, award-winning businesses that span the insurance value chain.

We're dedicated to providing market leading insurance solutions for students, teachers, alumni and education establishments that'll make sure they're protected at every step. Our people are the driving force of Endsleigh, creating an employee-owned company we're proud of. We aim to create an environment where teams can connect, collaborate and work together to deliver an A-Grade service to all our customers.

Role

To meet and exceed performance targets as set by the Service and Retention Manager (Students' Unions) for the effective management of existing Students' Union partners. To provide advice and model comprehensive and suitable insurance packages for their requirements. To deliver quality leads to other parts of Endsleigh.

Key accountabilities will include:

• Responsible for managing, developing and renewing a portfolio of medium to high value accounts with our existing partners to support increased growth and income.
• Responsible for arranging any new products or covers as required.
• Income ownership up to agreed value.
• Ensure ongoing contact with our existing partners to maintain strong relationships, through day to day guidance on queries and adjustments, as well as annual review meetings.
• Supporting with conferences as required.
• Travel to partner meetings.
• The Client Executive should have excellent communication and presentation skills, with the ability to build rapport and strong relationships.

Person

You should exhibit problem solving skills with the creativity to help develop this area of the business.

A successful candidate will also have:

• Sound technical knowledge of commercial insurance.
• Diploma level CII qualification, or working towards.
• Ability to develop relationships face to face and business to business.
• Ability to deliver advice to allow customers to make informed decision.
• High level customer relationship and account management skills.
• Capability to deal with high profile customers/stakeholders (CEOs, Managing Directors, Finance Director and Board level).
• Individual accountability with the ability to spot and identify opportunities and provide solutions.
• Ability to identify and develop new business opportunities.
• Target driven Customer focus.

Reward

This is a great opportunity to be part of an exciting business and you will be rewarded by a highly social team culture and competitive salary. We will offer you fantastic benefits package which includes a defined contribution pension scheme where Endsleigh will contribute 4% of your pensionable salary increasing to 8% at 5 years' service and rising again to 12% in year 10.

You will start with 22 days holiday plus bank holidays, rising to 25 days after 2 years' and 27 days after 5 years' service. We also offer all colleagues the ability to buy holidays if they wish to, as well as giving you your Birthday off.

In addition to this we also offer:

• Incentive scheme
• Health CashPlan
• Hybrid Working
• Life Insurance
• Income Protection Plan
• Free fruit and healthy snacks
• The opportunity to buy additional holiday
• 2 paid volunteering days
• Funding for team social events via the Endsleigh Fund