Address
Form of work
SalaryJob Title: Client Liaison Officer
Location: Chippenham
Pay Range/details: £28,000 to £30,000
Contract Type: Permanent
Our client are a fleet management company based in Wiltshire, they are going through a period of prolonged growth and are seeking a Client Liaison Officer to join their account management team.
Key Responsibilities – Client Liaison Officer
- To support the Strategic Account Managers on the customer portfolio that they share alongside having direct responsibility for a customer portfolio themselves
- To personally host and run customer meetings as required from time to time, ad-hoc.
- To support with customer ad-hoc reporting and query resolution management
- Support the revenue reporting and chasing of customer authorization where required
- Liaison with other internal departments to ensure successful resolution of any customer queries or issues, taking ownership, where required
- Management of customer complaints within the SLA’s described within the company policy
- Perform all other duties and special projects as assigned
Qualifications & Requirements – Client Liaison Officer
- Relevant experience in the fleet/automotive industry
- Customer service/account experience
- Ability to handle complaints
What we can offer – Client Liaison Officer
- Annual Company Bonus (up to £3,250)
- Matched pension up to 5%
- Death in Service – 4 x salary
- 25 days annual holiday entitlement + Birthday + Bank Holidays
- Salary Exchange - Holiday purchase scheme (up to 3 days)
- Salary Exchange - Car Scheme
- Health Cash Plan
- Permanent Health Insurance
- Company sick pay
- Free parking
- Discounted gym memberships
- Free eye examinations
For more information regarding this role please call Bradley Owen 01453 829538 or to make an application apply online directly via [email protected]
Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.
For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk
Omega Resource Group is acting as an Employment Agency in relation to this vacancy.
