Client Relationship Executive

Join A Growing Team as a Client Relationship Executive
Are you a people person with exceptional communication skills?
Do you thrive in a dynamic, fast-paced environment?
Here's an opportunity to play a vital role in an expanding business as a Client Relationship Executive.
This well regarded, Tunbridge Well's based company is on the lookout for someone who excels in client management and is passionate about delivering top-notch customer service.
As a Client Relationship Executive, you'll be at the heart of their business, managing key client accounts and ensuring seamless operations while providing outstanding service. Your adaptability, proactive nature, and commitment to customer satisfaction will be key to excelling in this role.
What Are They Looking For?
* Excellent communication skills and confident telephone manner will be crucial.
* Ability to multitask, work independently, and adapt in a dynamic environment.
* Meticulousness in handling tasks and ensuring accuracy.
* A genuine passion for delivering exceptional customer service.
Responsibilities Include:
* Managing key client accounts and maintaining contract performance.
* Keeping clients updated on contract progress.
* Handling client queries via email and telephone.
* Generating and chasing approval of quotes.
* Building and nurturing positive Client Relationships.
* Preparation of KPI reporting and participation in client meetings.
* Overseeing new client account mobilization.
* Ensuring smooth communication among stakeholders.
* Updating internal and customer systems.
Desired Experience:
* Minimum 2 years in a similar customer service role or senior hospitality position.
* Understanding of client requirements and expectations.
* Proficiency in Microsoft Office (Word, Excel, Outlook).
Location: Tunbridge Wells
Salary: £24,000 to £28,000
Hours: Monday - Friday, 8:30 AM - 5:30 PM
If you're ready to take on this exciting challenge and be a pivotal part of this outstanding team, please submit your application TODAY to Melissa at TN Recruits.
In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.