Client Relationship Manager

My client is a leading mortgage lender, committed to providing exceptional service and competitive rates to individuals seeking to purchase or refinance their homes. They foster a collaborative and dynamic work environment where your contributions are valued, and your career growth is supported.

As a Client Relationship Manager, you will play a pivotal role in our success by building strong relationships with clients, understanding their needs and ensuring a smooth and personalised mortgage experience. 

Main responsibilities:

• Look after all thing's pre-application and post-completion.

• Manage broker diaries and book in the appointments for new and existing customers.

• Contact and manage our customers through various channels, including our existing CRM systems, introducer networks & social media.

• Help progress our customers by providing exceptional customer service, nurturing and building relationships.

• Manage and prioritise multiple tasks and projects effectively.

• Ability to work across other business departments and assist with other tasks as required. 

• Good telephone manner, strong relationship building and customer service skills. 

Salary - £22,000 to £25,000 + Excellent benefits 

Hybrid role

Ready for that next step in your career? Apply today!