Client Relationship Manager, Ftc - 6 Months Bristol/Hybrid

Introduction

When the world's most successful employers want to recruit high quality people, they come to PeopleScout.

In this role, you'll be partnered with VMO2 as a dedicated Client Relationship Manager. Helping to deliver the right people for our client, you'll oversee recruitment campaigns across both Virgin Media and O2.

The Role

Taking a high touch approach with your hiring managers, you'll partner with the client to gain an in depth understanding of their resourcing requirements across volume campaigns, enabling accurate and timely forecasting.

You'll build strong relationships with Delivery, Marketing, Assessment Services, and a number of other teams across the business, sharing the client brief and requirements, and coordinating the attraction and engagement needs. On occasion, where we aren't able to provide a hire, you'll also engage with your 3rd party agency contacts to support the vacancy.

Once the recruitment process is underway, you'll supply weekly management information (MI) to the client around recruiting activity and successes or challenges of the campaign.

• Managing client and stakeholder relationships
• Taking detailed and accurate campaign briefs to ensure resource planning and team capacity is in line with agreed SLA's
• Share client feedback and insights with Delivery teams
• Share metrics and MI with the client in regard to continuous improvement
• Investigate and resolve any issues
• Attend on site and virtual meetings with the client and internal teams

Who we're looking for

A confident communicator, you'll be comfortable working closely with hiring managers, building strong working relationships that will include travelling to visit them at hiring locations.

The client's hiring needs are often subject to change, so we'll look to you to be proactive, and flexible in your response.

You'll be results orientated with a dual focus on service delivery for the client whilst maximising operational efficiency, a readymade role model for our organisation.

What's in it for me?

As a PeopleScout employee, you're set to gain so much from being part of our team, including:

• Potential to earn extra cash through our employee recognition scheme or our performance driven quarterly and annual bonus programmes
• Time off to rest, recover or conquer items on the bucket list through our 27 days holiday (+ 8 bank holidays, pro rata for part time staff) and our holiday purchase benefit
• Great company paid benefits including private medical insurance , health cash plan, life assurance, company pension and access to an Employee Assistance Programme
• Look after your health and get cash back on your everyday healthcare costs with our flexible dental and cash plan benefits or grab some great discounts at your local gym
• Other great flexible benefits such as a TechScheme, free mortgage advice, help with travel costs plus more
• A strong care for the community and planet with opportunities to give back and care for our environment with eco-friendly benefits like our cycle to work scheme
• Individual development plans with customised learning solutions, including clear career pathways designed to support individual growth and career advancement progress
• A group of diverse, passionate people to socialise and build your career with

available to people managers & senior professional roles

About us

PeopleScout are the world's largest RPO provider by hires, and in the UK we're responsible for hiring around 6,000 people across a variety of global brands. Our heritage is in the employer brand and recruitment communications industry where we were previously known as TMP Worldwide, but as PeopleScout UK, we have a unique RPO offering with the employer brand the heart of things.

We are an equal opportunities employer and positively encourages applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Next steps / Call to action

If this sounds like you, we would love to hear from you. Click the apply button to start your application today!