Our fantastic client who has over 30 years of expertise in their field are currently recruiting for a Client Services Administrator to join their team on permanent basis.
Based in Sharpness, the successful candidate will play a crucial role in sustaining and growing the business and will be the primary contact for clients, a trusted advisor who understands their needs, and the one who provides solutions that make a difference. This role is ideal for someone who thrives in building relationships and enjoys the challenge of meeting and exceeding client expectations.
Responsibilities/Duties;
-Act as the main point of contact for clients, understanding and addressing their requirements.
-Provide exceptional after-sales support, ensuring customer retention and satisfaction.
-Communicate clearly and effectively, building strong relationships with each interaction.
-Accurately process orders, and confidently communicate product and pricing details.
-Collaborate with the team to develop tailored sales proposals.
-Promote our products and services, adding value to our existing customer relationships.
Candidate Attributes;
-Previous administration and customer service experience.
-Strong communication skills, both verbal and written.
-Ability to effectively present and negotiate.
-Professionalism and good organisational skills.
-Proactive approach to problem-solving and time management.
Hours- Monday-Friday, 9am-5pm,
Salary- Up to 28,00 depending on experience + Casual dress, company pension, cycle to work scheme, employee discount, health & wellbeing programme and on-site parking.