Client Services Consultant

Do you have experience in Customer Services or the Financial Services sector? Are you organised and able to multitask?
Our client, an award-winning investment and technology solutions firm, is looking for a Client Services Consultant to join their team. This client offers a fantastic training program, with an optional Senior Pathway Program, which gives greater opportunities for progression and pay rises within your first 2 years at the company.
Your responsibilities will be:

• Providing excellent customer service on the phone, email and via web chats
• Answering queries regarding products, website, processes and investments
• Liaising with a number of internal departments to solve queries
• Liaising with clients and third party providers
• Performing various administrative tasks

Your skills:

• Experience in Customer Service
• Excellent communication and interpersonal skills
• Strong verbal and written skills
• Ability to work in a fast-paced environment

About the Firm:

• Multi award winning technology and financial services business - multiple Gold awards for client service and recently secured a national award for the business
• Extensive benefits package including a wellness subsidy, volunteer leave (3 days per year), discretionary bonus and substantial pension
• Modern offices in central Bristol offering open plan working, break out pods, games areas and a wellbeing room

Please apply today to be considered for this role.